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Terms of Service

Effective Date: March 28, 2026

Welcome to the website and services provided by Case Streamline Group (“Company,” “we,” “us,” or “our”). By accessing or using our website, services, tools, automations, or any deliverables created by us (collectively, the “Services”), you (“Client,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use our Services.

Case Streamline Group is an AI automation agency that builds, deploys, and manages AI-powered workflows, automations, and integrations on behalf of clients using third-party artificial intelligence platforms, browser-based tools, and related technologies.

1. Description of Services

Case Streamline Group provides AI automation consulting, development, and deployment services. Our Services may include, but are not limited to: designing and building AI-powered workflows; integrating third-party AI models and APIs (including, without limitation, Anthropic’s Claude AI and Google Chrome-based automation tools); creating chatbots, agents, and automated processes; and providing ongoing support and maintenance for deployed automations.

2. Acceptance of Terms

By engaging our Services, accessing our website, or executing a statement of work, proposal, or service agreement that references these Terms, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. These Terms constitute a legally binding agreement between you and Case Streamline Group.

3. Third-Party AI Platforms and Tools

3.1 Use of Anthropic’s Claude AI

Our Services may utilize Anthropic’s Claude AI platform and API (“Claude”) to power certain automations, generate content, process data, or perform tasks on your behalf. You acknowledge and agree to the following:

  • Claude is a third-party artificial intelligence service developed, owned, and operated by Anthropic, PBC. Case Streamline Group is not the developer, owner, or operator of Claude and has no control over its underlying models, training data, algorithms, or outputs.
  • AI-generated outputs from Claude are produced by machine learning models and may contain errors, inaccuracies, hallucinations, biased content, or unexpected results. Case Streamline Group does not warrant the accuracy, completeness, reliability, or fitness for any particular purpose of any output generated by Claude.
  • You are solely responsible for reviewing, verifying, and validating all AI-generated outputs before relying on them for any business, legal, financial, medical, or other decision.
  • Case Streamline Group shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to the outputs, behavior, performance, downtime, or failures of Claude, including but not limited to loss of data, loss of revenue, loss of business opportunities, or reputational harm.
  • Your use of Claude through our Services is additionally subject to Anthropic’s own Terms of Service and Acceptable Use Policy, which you agree to comply with.

3.2 Use of Google Chrome and Browser-Based Automation Tools

Our Services may utilize Google Chrome, Chrome extensions, Chrome DevTools Protocol, browser automation frameworks (such as Puppeteer, Playwright, or Selenium), and related browser-based technologies (“Chrome Tools”) to perform automated tasks. You acknowledge and agree to the following:

  • Google Chrome and related browser technologies are developed, owned, and operated by Google LLC. Case Streamline Group is not the developer, owner, or operator of Chrome or any Chrome-based tools and has no control over their functionality, updates, security patches, or deprecation of features.
  • Browser-based automations may be affected by website changes, CAPTCHA systems, anti-bot measures, browser updates, extension policy changes, or third-party website terms of service, any of which may cause automations to fail, produce incorrect results, or cease functioning without notice.
  • Case Streamline Group shall not be liable for any damages, losses, or disruptions arising from the failure, malfunction, update, or discontinuation of Chrome, Chrome extensions, or any browser-based automation tool.
  • You are responsible for ensuring that the use of browser-based automation on your behalf complies with the terms of service of any third-party websites or platforms being accessed.
  • Your use of Chrome-based tools through our Services is additionally subject to Google’s Terms of Service and Chrome Web Store Developer Agreement, as applicable.

4. AI Autonomy, Unpredictability, and Emergent Behavior Disclaimer

THIS SECTION CONSTITUTES A CRITICAL COMPONENT OF THESE TERMS. PLEASE READ CAREFULLY.

Artificial intelligence systems, including but not limited to large language models, autonomous agents, and automated workflows, are inherently probabilistic and may exhibit unpredictable, unintended, or emergent behaviors (“Autonomous AI Behavior”). You acknowledge and agree to the following:

  • AI systems used in our Services may, without limitation: generate inaccurate, misleading, or fabricated information; take actions beyond or different from their intended scope; interpret instructions in unexpected ways; produce outputs that are offensive, biased, or inappropriate; fail to execute tasks as designed; or interact with third-party systems in unintended ways.
  • Case Streamline Group does not and cannot guarantee that any AI system will behave predictably, remain within defined parameters, or produce intended results at all times. The nature of machine learning models means that identical inputs may produce different outputs, and system behavior may change over time due to model updates by third-party providers.
  • CASE STREAMLINE GROUP SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, COSTS, OR EXPENSES OF ANY KIND ARISING FROM OR RELATED TO AUTONOMOUS AI BEHAVIOR, INCLUDING BUT NOT LIMITED TO: unauthorized actions taken by AI systems; data processed, modified, deleted, or transmitted by AI systems without explicit instruction; communications sent by AI systems on your behalf; financial transactions initiated or recommended by AI systems; decisions made in reliance on AI-generated outputs; or any other consequence of AI systems operating outside their intended parameters.
  • You agree to implement appropriate human oversight, review processes, and safeguards when using AI-powered Services, and you accept full responsibility for any actions taken or decisions made based on AI outputs or automated processes deployed through our Services.
  • You expressly waive any and all claims against Case Streamline Group arising from Autonomous AI Behavior, to the maximum extent permitted by applicable law.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CASE STREAMLINE GROUP, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OUR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF CASE STREAMLINE GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF CASE STREAMLINE GROUP FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO CASE STREAMLINE GROUP DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

6. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY. CASE STREAMLINE GROUP DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Without limiting the foregoing, Case Streamline Group makes no representations or warranties regarding: the accuracy or reliability of any AI-generated output; the continued availability of any third-party AI platform or tool; the compatibility of automations with future software updates or changes; or the suitability of any automation for your specific business needs or regulatory requirements.

7. Indemnification

You agree to indemnify, defend, and hold harmless Case Streamline Group, its owners, officers, directors, employees, agents, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to: your use of the Services; your violation of these Terms; your reliance on AI-generated outputs; any violation of applicable law or third-party rights resulting from automations deployed on your behalf; or any claim by a third party arising from the operation of AI systems or automated processes built for or used by you.

8. Data Processing and Privacy

In the course of providing Services, Case Streamline Group may process data on your behalf, including data transmitted to third-party AI platforms. You acknowledge that: data sent to third-party AI platforms (such as Claude or Chrome-based tools) is subject to those platforms’ respective privacy policies and data handling practices; Case Streamline Group is not responsible for how third-party platforms store, process, or use your data; and you are solely responsible for ensuring that any data you provide or authorize for processing complies with all applicable data protection and privacy laws, including GDPR, CCPA, HIPAA, and any other relevant regulations.

You represent and warrant that you have obtained all necessary consents and authorizations to share any personal data or confidential information with Case Streamline Group and the third-party platforms used in the delivery of Services.

9. Intellectual Property

Unless otherwise specified in a separate written agreement, all custom automations, workflows, code, and deliverables created by Case Streamline Group for you shall be assigned to you upon full payment for the applicable Services. However, Case Streamline Group retains the right to use general knowledge, techniques, methodologies, and non-client-specific tools developed during the engagement for other clients and projects.

AI-generated content may not be eligible for copyright protection under applicable law. Case Streamline Group makes no representations regarding the intellectual property status of any AI-generated outputs.

10. No Professional Advice

The Services do not constitute legal, financial, medical, tax, or other professional advice. AI-generated outputs should not be relied upon as a substitute for consultation with qualified professionals. You acknowledge that Case Streamline Group is a technology services provider and not a licensed professional in any regulated field.

11. Force Majeure

Case Streamline Group shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, government actions or regulations, third-party platform outages or changes, AI model updates or deprecations, internet or power failures, cyberattacks, or labor disputes.

12. Termination

Either party may terminate the engagement upon written notice in accordance with any applicable service agreement. Upon termination, you shall pay for all Services rendered up to the effective date of termination. Sections 3 through 8, and Sections 10, 13, 14, and 15 shall survive termination of these Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the state in which Case Streamline Group is registered, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless both parties agree in writing to resolve the matter in court.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

15. Entire Agreement and Amendments

These Terms, together with any applicable service agreement, statement of work, or proposal, constitute the entire agreement between you and Case Streamline Group with respect to the subject matter hereof. Case Streamline Group reserves the right to modify these Terms at any time. Material changes will be communicated to active clients in writing. Continued use of the Services after such notice constitutes acceptance of the modified Terms.

16. Client Acknowledgment

By using our Services, you expressly acknowledge and agree that:

  • You have read and understood these Terms in their entirety.
  • You understand that AI systems are inherently unpredictable and may produce unintended results.
  • You accept full responsibility for reviewing and validating all AI-generated outputs.
  • You waive all claims against Case Streamline Group arising from Autonomous AI Behavior to the maximum extent permitted by law.
  • You have had the opportunity to seek independent legal counsel before agreeing to these Terms.

© 2026 Case Streamline Group. All rights reserved.

For questions about these Terms, please contact us at: casestreamlinegroup@gmail.com